15| Freezes when policies are unclear

📍 For Leaders & Compliance Teams

Most AI policies sit unread. If teams don’t know the rules, they won’t follow them.

1. Make AI rules clear and usable:

   • ✅ Always – AI is fully approved (e.g., summarising internal docs).
   • ⚠️ Confirm – AI use needs approval (e.g., AI-generated customer emails).
   • ❌ Turn off – AI is not allowed (e.g., AI handling personal or financial data).

2. Put it where work happens:

   • • Pin it in Slack, Notion, or SharePoint.
   • • Add a reminder in AI tools (pop-ups, checkboxes before use).

3. Drop a message in team chats:

   Copy & paste this into Slack, Teams, or where you chat: "Good news - AI is officially approved for [X]. Just check first for [Y], and avoid [Z]. Full list here: [Link]. If unsure, ask before using!"

4. Action: Write a one-page ACT guide and share it today.

📍 For Executives & Senior Leaders

If leadership isn’t aligned, teams get mixed signals.

1. Run an “AI decision sprint” with leadership:

   • Use real examples: “Would we allow AI-generated financial reports? Why or why not?”
   • Define who approves AI tools and who owns AI oversight.

2. Make AI messaging consistent:

   • Agree on what leaders should say when asked about AI.
   • Set up an “AI Q&A” Slack channel for fast answers.

3. Meeting invite template:

   "AI adoption is stalling because teams don’t know what’s allowed. Let’s get clear. Join me for 60 mins to align on AI do’s and don’ts. No strategy fluff - just practical answers. [Insert time & link]"

4. Action: Book a 60-minute AI alignment sprint with key leaders this week.

📍 For Teams & Individuals

People don’t fear AI - they fear getting it wrong. Give them a zero-risk way to try AI.

1. Set up a “Safe AI test” (2-week trial):

   • Pick one AI tool to test (e.g., ChatGPT for email drafts).
   • Set a clear challenge: “Use AI to summarise three meetings.”
   • Make double sure the uses of AI is clear to build trust.
   • No penalties - just share what worked (and what didn’t).

2. Make it easy to participate:

   Drop this into Slack, Teams or where you chat: "AI Test Drive: Let’s try AI for [task]. No risk, no pressure - just a test. After 2 weeks, we’ll check in. Join in: [Link]"

3. Action: Pick an AI task and launch a 2-week test drive with your team.

📍 For Teams & Compliance

Unclear policies create hesitation. Trust signals create confidence.

1. Make AI decisions transparent:

   • AI-generated content should explain why it made a choice: "This summary is based on [X, Y, Z]."
   • Add confidence scores: "AI certainty: 92%."

2. Teach teams how to review AI output:

   • ✅ Good AI use: Summarising reports.
   • ❌ Bad AI use: Copy-pasting AI without checking.

3. Prompt to add inside AI tools:

   "👀 Double-check before using: Did AI capture the key points? If not, tweak and improve!"

4. Action: Add AI transparency reminders inside tools or workflows.